My computer crashed totally and it needed some help. The computer was locked out and it wouldn’t go forward. It logs out for some reason. I had a monthly plan with James Evans and I had positive interactions with their sales team. The person I spoke with recognized the problem and put me in touch with a repair person who walked me through over the phone on what had to be done. James Evans was very helpful, knowledgeable and got rid of the problem pretty fast. I was happy with the service and I would recommend Texas Technology.